The products that customers buy from Cong Minh Mechanical Joint Stock Company are the genuine products are entitled under warranty policy after the company.
Commitment of warranty for all products of Cong Minh Mechanical Joint Stock Company.
- If all warranty conditions are warranted, Cong Minh Mechanical Joint Stock Company will repair and warranty completely free. For defects caused by technical faults or by the manufacturer, if we can not fix the repair we will exchange for a new product with similar technical features and standards, customers are not pay any repair costs.
- The maximum liability of Cong Minh Mechanical Joint Stock Company for any defective product shall not exceed the price of such product at the time of purchase.
- The customer must keep the Warranty Card for the full warranty of the company.
Warranty conditions: Customers are entitled to warranty if the product meets the following conditions:
- The product is within the warranty period of the company.
- Only applicable to intact products, not for products damaged by external agents
- The "Warranty card kept by the customer" is intact, the information written on it must be clear, no traces erased or repaired.
- The serial number on the warranty card must be the same as the serial number of the company.
- In case of loss of warranty card, the customer must contact the telephone number 028. 22 535 077 to be instructed to reissue the warranty card.
Warranty period
- The warranty period is inscribed on warranty card of Cong Minh Mechanical Joint Stock Company.
- The warranty period is from the date the product is sold to the customer (Date / Month / Year is shown on the warranty card.
The cases are not covered by warranty
- The product has expired on the warranty card or lost the warranty card.
- Warranty seals are torn, broken, overprinted or modified information.
- Warranty card does not specify serial number and date of purchase.
- The serial number on the product can not be determined or incorrectly compared to the serial number inscribed on the warranty card.
- The product is damaged due to mechanical deformation, malfunction due to human causes such as drop, breakage, impact, scratch, distortion, wet, leaking, flowing or water. fire, natural disaster, electric shock, fire and explosion.
- The product is used improperly, using wrong voltage regulation.
- The user removes and repairs machinery and equipment before requesting warranty.
- Errors of natural wear and tear when used or due to environmental conditions where the product is not suitable